Your Statutory rights are not affected by any of the following store policies.
Ordering Online
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. We accept Mastercard and Visa. If you wish, you may also send us a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise. Please be advised that we can only accept personal cheques in EURO currency.
Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal cheque. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address at the bottom of this page.
We also accept Paypal, Western Union and bank transfer. All orders are usually dispatched within 1 to 5 working days upon receipt of payment.
Digital download access information for electronic order items is sent with confirmation email and is valid for 24 hours. Electronic orders must be downloaded within that time period.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within five working days of your receipt of the goods, you will receive a credit note. There are no credit notes on shipping charges. There are no refunds. We will exchange items if they are faulty on delivery to you and we are notified within five working days of the customer